1. Acceptance of Terms

By accessing or using urbansprouts.in, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree, please do not use our site.

2. Website Ownership

All content on this website is the property of Urban Sprouts and is protected by intellectual property laws.

3. Product Availability & Orders

All products listed are subject to availability and order confirmation. Orders may be cancelled within 1 hour of placement. Once shipped, cancellations are not possible.

4. Pricing & Payments

Prices are listed in INR and may change without prior notice. Payments are processed securely via Razorpay. Urban Sprouts reserves the right to cancel or refuse orders for any reason.

5. Shipping & Delivery

Orders are typically dispatched within 1–3 working days. Delivery across Tamil Nadu and select Indian cities takes 3–7 working days. Shipping fees are shown at checkout. Tracking details will be sent via SMS or email.

6. Refund & Cancellation Policy

Refunds are applicable for damaged or incorrect items, or cancellations made within 1 hour. Refunds are processed within 5–7 business days. For assistance, contact support@urbansprouts.in.

7. Privacy Policy

We collect information such as name, email, phone number, address, and browsing history to fulfill orders and improve your experience. We do not sell your data. It is shared only with trusted partners like payment gateways (Razorpay) and courier services. For more, see our Privacy Policy.

8. Use of Website

You may not misuse this website. Prohibited actions include fraudulent activity, spreading malware, or violating any laws. We reserve the right to restrict access for any user misusing the site.

9. Intellectual Property

All content, branding, and logos are the property of Urban Sprouts. Unauthorized use, reproduction, or distribution is prohibited without written permission.

10. Limitation of Liability

Urban Sprouts will not be liable for any direct, indirect, or incidental damages arising from your use of this website or our products. Our liability is limited to the amount you paid for products/services.

11. Changes to Terms

We may update these Terms of Use from time to time. Continued use of the website constitutes acceptance of the revised terms. Please review this page periodically.

12. Contact Us

For queries, feel free to contact us:

• Email: support@urbansprouts.in
• Phone: (+91) 904 765 7712
• Address: RAASI OIL MILLS, 574/D, Subhalakshmi Nagar Extn, Kangeyam Road, Vijayapuram, Tiruppur – 641606

Last updated: June 2025